Online Maintenance Requests
Maintenance FAQ
Shutting Off Water
Preventing Pests
Unclogging Toilet
If you would have any questions or would like an update on the status of your request, please email housing_maintenance@csueastbay.edu
Please allow up to 36 hours for maintenance request to be completed. You will be updated through your horizon student email on your request.
Emergency Services and Maintenance
University Housing collaborates with 91探花 Facilities Department, Environmental Health & Safety, University Police, and contractors for emergency service response beyond normal working hours in the evening, on we holidays, and weekends. For emergency services please contact the housing office at 510-885-7444 or Call the RA On-Duty if service is needed after 5 pm.
Examples of emergency services include:
- No hot water
- No water
- No heat
- Flooding or leak
- Bodily fluid clean up
- No electricity
If you have any requests regarding this process, please feel free to contact the Housing Office at (510) 885-7444 during normal business hours.
ALL AFTER HOURS EMERGENCY REQUESTS SHOULD BE BROUGHT TO THE ATTENTION OF YOUR BUILDING’S RESIDENT ASSISTANT ON DUTY.
Buildings | Duty Phone Numbers |
---|---|
Calaveras and Coloma |
510-258-8255 |
Sierra and Sonora |
510-331-6172 |
Shasta and Diablo |
510-363-5672 |
Tamalpais |
510-362-4437 |
Sequoia |
510-258-8293 |
Juniper |
510-331-8146 |
University Village |
510-258-8332 |
*Please note that maintenance request submitted on Friday evenings, weekends, and holidays will not be processed until the next business day.